Partner Program
Referral Partner Program Terms
Version 1.0 · Effective June 9, 2026
Important Notice
These Partner Program Terms are provided as a general template and must be reviewed and finalized by a qualified attorney before use. Commission rates, payout terms, and the governing-law state shown are placeholders to be replaced with PepNova's actual terms.
Effective: June 9, 2026
These Terms govern your participation in the PepNova Referral Partner Program (the "Program"). By creating a partner code, clicking any acknowledgement, or otherwise participating, you agree to be bound by these Terms and all linked policies. Please read carefully — Section 14 contains an arbitration agreement and class-action waiver.
1Eligibility and Authority
You must be at least 21 years of age and legally able to enter into contracts. All information you provide must be accurate and complete. You represent that you have the authority to participate in this Program. You may not participate if you were previously terminated from the Program unless PepNova has reinstated you in writing.
2Independent Relationship — No Authority to Bind
You are an independent referrer, not an employee, agent, contractor, or partner of PepNova. You have no authority to bind PepNova, accept payments on its behalf, negotiate on its behalf, make representations for it, or hold yourself out as a representative of PepNova.
You may not register domains, social-media handles, email addresses, or other identifiers that are confusable with PepNova's trademarks, trade names, or properties.
3License to Use Brand Assets
PepNova grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to share your referral link and mention product names in accurate, non-disparaging contexts.
You may NOT:
- Modify, distort, or create derivative versions of PepNova logos, marks, or trade dress
- Use branding that implies endorsement, sponsorship, or partnership by PepNova
- Use PepNova's marks in paid search ads, domain names, or misleading contexts
This license terminates automatically upon suspension or termination of your participation, or at PepNova's sole discretion at any time.
4Content Responsibilities and Restrictions
You are solely responsible for all content you create or share. PepNova does not control or pre-approve your content and is not a publisher or endorser of it.
You will NOT:
- Describe products as suitable, safe, or intended for human use, consumption, ingestion, injection, self-administration, dietary, cosmetic, veterinary, or medical/therapeutic use
- Provide dosing, administration, cycling, or usage instructions for humans or animals
- Claim products treat, cure, diagnose, or prevent any disease or affect any biological function
- Make health, performance, hormonal, anti-aging, recovery, weight, fitness, or aesthetic claims
- Misrepresent or fabricate discounts, offers, or promotions
- Make false, misleading, exaggerated, or unsubstantiated claims
- Use PepNova's marks in paid search, unauthorized domains, or misleading ways
- Promote on platforms that prohibit it or are directed to minors
- Engage in negative SEO, brand bidding, cookie stuffing, self-referrals, fake clicks, or commission manipulation
5Required Disclosures (FTC and Equivalent)
You must clearly and conspicuously disclose your material connection to PepNova in every piece of content that includes your code, link, or reference (for example: "#ad", "#affiliate", or "I earn a commission from this link").
Disclosures must not be buried, ambiguous, or require a user to click or expand to see them. You must comply with the FTC Endorsement Guides and equivalent disclosure rules in all jurisdictions where your audience is located.
6Lawful Conduct; Anti-Fraud
You must comply with all applicable laws, including anti-spam laws (CAN-SPAM, CASL, GDPR, ePrivacy), consumer protection, advertising disclosure, export controls, and sanctions.
You may not:
- Use spam, scraping, or unauthorized account access
- Generate fraudulent clicks, cookie stuffing, or self-referrals
- Misuse identity or deploy AI impersonation or deepfakes of PepNova personnel or products
- Engage in any practice to deceive, inflate, or manipulate Program metrics
7Commissions, Payouts, and Withholding Rights
Commission rates and payout schedules are as posted on the Partner Program page (editable placeholders) and may be updated at PepNova's discretion. Commissions are subject to chargebacks, returns, refunds, and fraud review.
PepNova may withhold, delay, offset, claw back, forfeit, or refuse payment at its discretion for breach, manipulation, fraud, suspicious activity, or legal, tax, court, or third-party reasons. Withheld commissions may be forfeited. You waive any right to a fixed payment schedule and acknowledge that payment is conditional on ongoing compliance.
Tax Responsibility
You are solely responsible for all taxes on commissions. PepNova has no obligation to advise on taxes, gross-up, or file on your behalf except as required by law (e.g., IRS Form 1099-NEC). Keep tax forms (W-9, W-8BEN, etc.) accurate and current.
KYC, Sanctions, and AML
Before payout, the third-party payment processor is required by U.S. federal law (Bank Secrecy Act, USA PATRIOT Act, OFAC, IRS rules) and applicable foreign law to verify identity (KYC), screen against sanctions lists, perform AML review, and validate a tax form. If you fail any portion for any reason, PepNova is legally prohibited from paying and unpaid commissions are held or may be forfeited. PepNova has no liability for delays, denials, or forfeitures arising from failed processing. This requirement cannot be waived.
8Strike System and Fairness
PepNova may issue strikes (with reason, category, severity, and status). Defaults include:
- Email notification of strikes (with reason and appeal instructions) within approximately 24 hours
- Optional transactional SMS for compliance and payout events (message/data rates apply, low frequency, reply STOP to opt out — opting out does not exempt you from compliance obligations)
- Warnings (do not count) vs. strikes (count) vs. final action (immediate suspension for serious violations such as fraud or repeated medical claims)
- Active strikes expire after 365 days for threshold purposes (records are retained)
- Appeals within 30 days to support@pepnova.com pause counting during review
- Three counting strikes result in automatic suspension
These are non-binding guidelines. PepNova retains sole discretion to deviate, escalate, or suspend/terminate immediately at any time. You have no contractual right to a specific process.
9Sole-Discretion Enforcement; At-Will Termination
PepNova may, at its sole discretion and at any time, with or without cause or notice:
- Terminate your participation in the Program
- Suspend, restrict, or close your partner account
- Deactivate your referral code, revoke your brand license, or require content removal
- Withhold or forfeit unpaid commissions
- Choose enforcement type, severity, and timing
- Interpret these Terms and decline to renew participation
You waive any claim that PepNova must follow a specific process except as required by non-waivable law. No prior leniency is a waiver of rights. Termination gives rise to no liability, and you release PepNova from such claims.
10Audit, Investigation, and Cooperation
PepNova may review, audit, monitor, or investigate your content, click sources, referred orders, payment behavior, identity, and tax information. You must cooperate in good faith, including providing records, taking down content within approximately 24 hours of request, and responding to inquiries. Failure to cooperate is a material breach.
11Confidentiality
Non-public Program information — including commission structures, payout volumes, conversion data, roadmaps, internal communications, version history, and beta features — is Confidential. You will not disclose or misuse it during or after participation. This obligation survives termination indefinitely.
12Indemnification
You defend, indemnify, and hold harmless PepNova and its affiliates, parents, subsidiaries, officers, directors, employees, agents, and contractors from all third-party claims, regulatory actions, damages, fines, and costs (including reasonable attorneys' fees) arising from:
- Your content
- Your acts or omissions
- Your breach of these Terms
- Your violation of any law or third-party right
- Your relationship with any referred customer
PepNova may assume defense (you cooperate at your expense). You may not settle any claim without PepNova's prior written consent.
13Disclaimers; Limitation of Liability
THE PROGRAM IS PROVIDED "AS IS" AND "AS AVAILABLE." ALL WARRANTIES ARE DISCLAIMED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, UPTIME, AND PROFITABILITY.
PEPNOVA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR GOODWILL.
PepNova's aggregate liability is limited to the lesser of (a) total commissions paid to you in the prior six (6) months or (b) one thousand U.S. dollars ($1,000).
14Arbitration; Class-Action Waiver
READ CAREFULLY — AFFECTS YOUR RIGHTS
Disputes (other than intellectual property or injunctive relief claims) will be resolved by final, binding individual arbitration under AAA Consumer Rules in [CITY, STATE — editable placeholder] or by video conference. You waive any right to participate in a class action, collective action, or representative action. If the class-action waiver is found unenforceable, this entire Section 14 is void and disputes will be resolved in the courts of [CITY, STATE — editable placeholder].
You may opt out of arbitration within 30 days of first accepting these Terms by sending written notice to support@pepnova.com.
15Governing Law
These Terms are governed by the laws of [STATE — editable placeholder], without regard to conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply.
16Future Modifications; Electronic Acceptance
PepNova may modify these Terms at any time, effective upon posting. Material changes will be flagged in your partner dashboard and may require fresh click-wrap acceptance before continued payouts. Continued participation constitutes binding acceptance of the modified Terms. Failure to acknowledge may pause participation and payouts but creates no claim against PepNova.
You consent to electronic records and signatures (E-SIGN, UETA). Click-wrap acceptance is a binding signature.
17Notice
PepNova may send notices to you by email, dashboard notification, or other reasonable means, deemed received within approximately 24 hours. Notices to PepNova should be sent to support@pepnova.com.
18Survival; Severability; Waiver; Assignment; Force Majeure
Sections on Confidentiality, Indemnification, Disclaimers, Limitation of Liability, Arbitration, Governing Law, and Survival survive termination. If any provision is unenforceable, the remainder continues in full effect. No waiver of any breach is a waiver of any other breach. PepNova may freely assign these Terms; you may not assign without PepNova's prior written consent. Neither party is liable for failure due to force majeure. These Terms confer no third-party beneficiary rights. Headings are for convenience only. These Terms, together with all linked policies, constitute the entire agreement and supersede all prior agreements.
19Contact
Questions about these Terms or the Program? Contact us at support@pepnova.com.
Questions about these Terms?
If you have questions about the Referral Partner Program Terms or your participation, our partner team is here to help.
Contact Partner SupportLast updated: June 9, 2026
