Batch-Documented Research Compounds
COAs Available on Every Order
Free U.S. Shipping on Orders Over $150
Third-Party Tested
Batch-Specific COAs
Research Use Only
Fast U.S. Fulfillment
Secure Checkout
Bulk Research Pricing
Batch-Documented Research Compounds
COAs Available on Every Order
Free U.S. Shipping on Orders Over $150
Third-Party Tested
Batch-Specific COAs
Research Use Only
Fast U.S. Fulfillment
Secure Checkout
Bulk Research Pricing

Order Tracking

Track your order

Enter your order number and the email used at checkout to look up the latest fulfillment status for your PepNova shipment.

How tracking works

As soon as your order is packed and a shipping label is generated, a tracking link is sent to the email address on your order. The link connects you directly to the carrier's tracking page, where you can watch your shipment move from our facility to your door in real time. Most domestic orders are picked up by the carrier the same business day they're dispatched, and tracking activity typically appears within a few hours of pickup.

Typical timelines

Domestic U.S. orders ship 1–2 business days after the order is placed and arrive within 2–5 business days of dispatch via standard shipping. Expedited options reduce transit time to 1–2 business days. International orders vary widely based on destination and customs clearance — for details, see the Shipping Policy.

Can't find your tracking email?

Tracking notifications occasionally land in spam or promotional folders. Search your inbox for PepNova or for your order number (prefixed PN-). If you still can't find it more than 48 hours after your order confirmation, email support@pepnova.org with your order number and we'll resend the tracking link the same business day.

Delayed or stuck shipments

Carrier networks occasionally produce gaps in scan history. If your tracking has not updated for more than three business days, or if a package is marked delivered but you cannot locate it, contact support with your order number so we can open a trace with the carrier. See the Refund & Reship Policy for how lost shipments are resolved.