Privacy Policy

Information you provide: Contact information (name, email, phone, shipping/billing address); payment information (processed securely through third-party payment providers — we do not store full card details); order information (products purchased, order history, transactions); communications you send us; and account information (username/password) if you create an account.

Automatically collected: IP address, browser type, device and operating system information, pages viewed and time on site, referring/exit pages, and cookies and similar tracking technologies.

We do not sell your personal information.

We may share information with:

• Service providers (payment processors, shipping carriers, email and analytics providers who help operate our business)
• Legal requirements (when required by law or to protect our rights)
• Business transfers (in connection with a merger, acquisition, or sale of assets)

We implement appropriate technical and organizational measures including:

• SSL/TLS encryption for data transmission
• Secure payment processing through PCI-compliant providers
• Monitoring and limited employee access
• Secure data storage

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We use cookies and similar technologies to remember preferences and cart contents, analyze traffic and usage, personalize experience, and (where applicable) serve relevant advertising.

Users can control cookies through browser settings; disabling cookies may affect site functionality.

You have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing communications
• Request a portable copy of your data

To exercise these rights, contact us at privacy@pepnova.com (editable placeholder).

California residents have additional rights including the right to know what personal information is collected and how it's used, the right to request deletion, the right to correct, and the right to opt out of the "sale" or "sharing" of personal information.

We do not sell personal information.

We send marketing and newsletter emails (including promotional offers) only with your consent. Every marketing email includes an unsubscribe link. You can opt out at any time.

Our website and products are intended only for individuals 21 years of age or older and for qualified research professionals. We do not knowingly collect personal information from anyone under 21. If we learn we have collected such information, we will promptly delete it.

We are not responsible for the privacy practices of third-party websites linked from our site; review their policies before providing information.

We may update this policy; material changes will be posted here with an updated "Last Updated" date. Continued use constitutes acceptance.

If you have questions about this Privacy Policy or our privacy practices, contact us:

(Editable placeholders — update with actual contact details.)